We are happy to update you that the recent widespread service outage affecting our payment process is starting to stabilize. If you experience any issues using credit cards, you can still process orders using PayPal.

Contact Us

Customer Care Team

Neora’s Customer Care Team is tasked with one simple mission: keeping you happy. We are here to help and, when we learn about an issue, our goal is to make it right. Please don’t hesitate to contact us!

Contact Information

Phone (Continental U.S.): 855.463.7486

Support Hours:


Monday-Friday 8:00 a.m. - 5:00 p.m. CT

Email: support@neora.com

Support Website & FAQ: https://support.neora.com/

Email: communications@neora.com

Press and Business

For Business-related Inquiries:

Krupp Kommunications


(972) 961-6171